CADD Centre Silver Jubliee Year
In 2012, we stepped into the 25th year of delivering high quality design services to our customers. From a startup team of just 3 executives, CADD Centre has grown into a large and fast growing company. Our 3228 customers, located in 575 districts across 56 industries make us feel proud.
Every product you use in your daily life- be it Automobiles, Apartments or Aeronautics…there is a CADD Centre element in each one of them. In our own little way, we have been fortunate enough to make a small but significant contribution to the Indian Growth story. With a network of 600 Touch points - customer care locations, sales offices and training centres - CADD Centre is one of the largest Design Services Company in the world.
Through the years, our growth has been built on two basic premises - Customer intimacy and Service Excellence. We have continuously invested in building a strong service culture and a customer centric attitude - India’s largest construction company with 31 machines and the largest copy shop with 23 machines - CADD Centre Customers for over 20 years - are just two fine examples of CADD Centre’s long term relationships.- that’s our vision for dear customers like you.
Our Customers come to us for Competence, they stay with us for our Service Excellence. With CADD Centre, you always invest in a relationship for the long term, not just buy a product.
As we prepare for the next 25 years, we have radically enhanced our service offerings. So what can you expect from CADD Centre?
* A guaranteed outcome.
* A partner of high reliability - this protects your investment for years to come.
* Your customer is a CADD Centre customer too - together, We will focus on delivering world class services to meet their design needs.
A slew of change initiatives are already implemented. In January, we upgraded our CRM systems that has already enhanced delight. A new R&D, with in-house Technology Research is now on stream with state of the art infrastructure to constantly innovate our service capability.
We will soon migrate our processes to a unique system powered by SAP - again, the benefits will be enhanced service levels for our dear customers. A fresh crop of young talent in various key functions like Sales, R & D and Customer Care is already going through specialised training.
We are eternally thankful to you for your unstinted support over so many years. We continue our journey, not resting on our laurels and hope to play a significant role in transforming your engineering vision to reality - that’s our vision for dear customers like you.
With Warm Personal Regards